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Cleaning Service & Maintenance

Al-bahar Al-jameel provides in-house Airbnb cleaning and maintenance services to ensure properties are perfect for guests. Learn all about these services here.

Included Services

Frequently Asked Questions

Who pays for the cleaning and maintenance of my property?

Cleaning fees are covered by the guest, except when the property owner is staying. Routine maintenance is part of the property's upkeep and is funded by the owner, unless repairs are needed due to damage caused by guests or Al-bahar Al-jameel staff.

Are your Cleaning and Maintenance teams qualified?

To ensure high-quality standards, we operate our own licensed Cleaning and Maintenance companies, with staff trained specifically in the Al-bahar Al-jameel approach. We do not outsource cleaning and only outsource highly specialized maintenance tasks. If a Al-bahar Al-jameel staff member accidentally damages anything during cleaning, we will replace or repair it at no cost to the owner.

What if something get brokens when my Home is being Cleaned?

If any damage occurs during cleaning by Al-bahar Al-jameel staff, it will be repaired or replaced at no cost to the owner.

How quickly will issues be sorted?

We strive to resolve all maintenance issues promptly, with a dedicated team available for immediate call-outs in key Dubai areas. While major repairs may take slightly longer due to part availability, our goal is to complete all fixes within 24 hours.

Can i sort cleaning and maintenance my self?

Generally, no. Coordinating third-party maintenance on short notice can be challenging, often resulting in delays that lead to dissatisfied guests and potential refunds. Having our own team allows us to manage schedules effectively and maintain timely service.

Would i have to provide cleaning supplies?

Providing basic cleaning tools, like a vacuum and a mop, at the property is required during onboarding. However, ongoing cleaning supplies are restocked by the Frank Porter cleaning team.